The following explanations give you an overview of how we ensure this protection and what data we process for which purposes.
1. Usage Data
Every time our website is accessed and a file is retrieved, general data is automatically stored in a log file. The storage serves only system-related and statistical purposes (based on Art. 6(1)(b) GDPR) and, in exceptional cases, for reporting crimes (based on Art. 6(1)(e) GDPR).
Data is not transferred to third parties or otherwise evaluated unless there is a legal obligation to do so (Art. 6(1)(e) GDPR).
Specifically, the following data set is stored for each retrieval:
- Name of the retrieved file
- Date and time of retrieval
- Transferred data volume
- Message whether the retrieval was successful
- Description of the type of web browser used
- Operating system used
- The previously visited page
- Provider
- IP address of the user
2. Personal Data
We only process personal data if this is legally permitted or if you have given us your consent.
Specifically:
a) ContactWhen you contact us, we store your data based on Art. 6(1)(b) GDPR for the purpose of processing your request and in case further correspondence should take place.
All data will be deleted after your request has been fully processed. Exempt from this are data that are subject to legal or otherwise prescribed retention obligations.
b) Registration
We collect the following data during the registration process:
- Nickname
- Password
- Email address
- Date of birth
- Country
- Postal code
- Own gender
- Gender of desired contacts
After submitting this data, you will receive an email from us at the email address you provided, in which you need to click on a confirmation link to verify the email address you provided.
We will only use your data for the administration of your registration and possibly for contact related to the registration.
The legal basis for this data processing is Art. 6(1)(b) GDPR, or with the completion of your registration, your consent, and thus Art. 6(1)(a) GDPR.
c) Payment Service Providers
When purchasing Coins, you will be redirected to Paypal for payment processing.
Paypal is a company of PayPal (Europe) S.àr.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.
Your personal data will only be passed on to the payment service provider Paypal involved in the contract processing for the purpose of contract processing. The data transfer is limited to the data necessary for payment processing (e.g., transaction references such as customer number or invoice number).
The legal basis for this data processing is Art. 6(1)(b) GDPR, or your consent, and thus Art. 6(1)(a) GDPR.
Details on data protection at Paypal can be found at: https://www.paypal.com/de/cgi-bin/marketingweb?cmd=p/gen/ua/policy_privacy-outside
After the contract has been fully processed, your data will be blocked for further use and deleted after the retention periods under tax and commercial law have expired, unless you have expressly consented to further use of your data.
d) Registration with Facebook
You also have the option to log in to our site using your Facebook account.
For this, you need to be registered with Facebook or create an account there. Please note that the data protection and usage conditions of Facebook apply to the registration and use of your Facebook account.
Login at Facebook:
If you choose to register with your Facebook account, you will first be redirected directly to Facebook's home page. There you need to log in or register. If you are already logged in at that moment, this login query will be skipped.
Important: We do not get your login data as a result.
Connecting with Facebook:
In a second step, you connect your Facebook account with a corresponding application on our site. Additionally, a link to Facebook's data protection and usage conditions will be displayed.
You will also be informed in this step which of your profile information we can request from Facebook.
To complete the registration, we still need your email address, which you have also stored on Facebook so that we can contact you independently of Facebook and create an account for you. If you disconnect the application from your profile, you can still use your profile. In this case, you need to request your own password from us via the "Forgot Password" function.
If you agree that we use your data stored on Facebook for using our portal, establish the connection on Facebook. You will then be redirected back to us to complete your registration (see above).
Please note that the step to establish the connection will be skipped if you have already connected to the respective application on Facebook.
We have now taken over the data mentioned during registration from you and Facebook and created an account for you. You can now always log in via this button in the future.
Additional Information:
After completing this type of registration, we store the information that you registered with us through Facebook. This information is stored in the form of a key. Your access data to the respective social network are never stored by us.
If you change the data transmitted to us in your Facebook account, you need to make these changes with us as well. We do not automatically receive your updated data.
Disconnecting the Connection:
If you decide to use our portal independently of Facebook in the future, you can disconnect your account from Facebook. We then no longer have permission to use information from your Facebook account. You need to request your own password from us via the "Forgot Password" function.
If you want us to delete your data from your Facebook profile from our records, you need to delete your entire profile and possibly register again.
We base the use of Facebook login on Art. 6(1)(a) GDPR. By activating the corresponding connection, you give us your consent to data processing. In any case, data processing is permissible under Art. 6(1)(f) GDPR. We use the Facebook login to provide you with a simplified login option. Therefore, the data processing is in our legitimate interest.
3. Service Provision
a) Chat Function
To allow other participants to contact you through our chat function, the following data will be made accessible to other participants:
- Nickname
- Age
You can make other personal data (such as your own profile picture) accessible to other participants through your profile.
The legal basis for this data processing is Art. 6(1)(b) GDPR, or regarding the personal data you may have made further accessible, your consent, and thus Art. 6(1)(a) GDPR.
b) Chat Messages
Messages sent through the chat function are stored by us for the duration of your membership.
c) Identity Verification
If we request an identity verification from you (e.g., a copy of your identity document), it will be used exclusively for identification purposes and deleted immediately afterward. The legal basis for this data processing is Art. 6(1)(b) GDPR.
Data that is not required for identification (such as the printed access and serial number on the ID) can, of course, be blacked out on the copy by you.
4. Cookies
To make your visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. Such file elements allow your computer to be identified as a technical unit during your visit to this website to facilitate the use of our offers - also during repeat visits.
However, you generally have the option to set your internet browser to inform you about the occurrence of cookies so that you can allow or exclude them or delete existing cookies.
Please use your internet browser's help function to get information on changing these settings. However, some websites - including ours - cannot be used properly without cookies, as these files are required for certain processes, such as the chat function. Therefore, we point out that individual functions of our website may not work if you have disabled the use of cookies.
Cookies do not allow a server to read private data from your computer or data stored by another server. They do not damage your computer and do not contain viruses.
We base the use of cookies on Art. 6(1)(f) GDPR: the processing is carried out to improve the functionality of our website. Therefore, it is necessary to protect our legitimate interests.
5. Web Analysis with Google Analytics
We use Google Analytics, a web analysis service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called "cookies," text files stored on your computer that enable the analysis of your website use. The information generated by the cookie about your use of this website is generally transmitted to and stored by Google on servers in the USA.
In case of IP anonymization activation on this website, your IP address will be truncated by Google within member states of the European Union or other parties to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. IP anonymization is active on this website, so your IP address will be truncated by Google within member states of the European Union or other parties to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.
Google will use this information on behalf of the operator of this website to evaluate your use of the website, compile reports on website activity, and provide other services related to website and internet use to the website operator.
The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent cookies from being stored by adjusting your browser software settings; however, please note that if you do this, you may not be able to use the full functionality of this website.
You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available at: http://tools.google.com/dlpage/gaoptout?hl=de.
As an alternative to the browser plugin or within browsers on mobile devices, click on the following link to set an opt-out cookie that prevents future data collection by Google Analytics within this website (this opt-out cookie only works in this browser and for this domain; if you delete your cookies in this browser, you need to click this link again).
For more information on terms of use and data protection, please visit www.google.com/analytics/terms/de.html or www.google.com/intl/de/analytics/privacyoverview.html.
We base the use of the above-mentioned analysis tool on Art. 6(1)(f) GDPR: the processing is carried out to analyze user behavior and is necessary to protect our legitimate interests.
6. Duration of Storage
Personal data is stored on our portal for a maximum of 180 days in case of inactivity.
In case of user activities, the data remains stored for another 180 days from the action.
7. Rights of Data Subjects
a. Right to Information
You have the right to request confirmation from us as to whether personal data concerning you is being processed.
Please send an email to support@beloops.com for this purpose.
b. Rectification/Deletion/Restriction of Processing
Furthermore, you have the right to request from us that
- incorrect personal data concerning you be corrected without delay (right to rectification);
- personal data concerning you be deleted without delay (right to deletion); and
- the processing be restricted (right to restrict processing).
Please send an email to support@beloops.com for this purpose.
c. Right to Data Portability
You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used, and machine-readable format and to transmit this data to another controller.
Please send an email to support@beloops.com for this purpose.
d. Right to Withdraw Consent
You have the right to withdraw your consent at any time. The lawfulness of processing based on consent before its withdrawal is not affected by the withdrawal.
Please send an email to support@beloops.com for this purpose.
e. Right to Object
If the processing of personal data concerning you is necessary for the performance of a task carried out in the public interest (Art. 6(1)(e) GDPR) or for the purposes of legitimate interests (Art. 6(1)(f) GDPR), you have the right to object.
Please send an email to support@beloops.com for this purpose.
f. Right to Lodge a Complaint
If you believe that the processing of personal data concerning you violates the GDPR, you have the right to lodge a complaint with a supervisory authority, without prejudice to any other administrative or judicial remedy.